Accessibility home | Access tickets | Assisted performances | Access resources
Throughout our venue, we have a range of different facilities and equipment to support audiences and visitors with access requirements.
During your visit, our friendly Front of House team are also on hand to support and to help make your experience as enjoyable as possible.
Access Steward
We have a dedicated member of our Front of House team to support any visitors with additional requirements that need any assistance throughout their visit. This role involves having an oversight of the entire audience experience, and should you need to speak to them at any point they will be available to help.
Hearing support
In our main auditorium we have an infrared hearing system to support those who need enhanced audio for our shows. To use the system you will need to collect an infrared headset. We have two types of headset available; one receiver that works with a hearing aid and another that works with standard headphones. We encourage visitors who wish to use headphones to bring their own personal headphones as we are unable to provide these. They should have a 1.5mm audio connection.
In the Bloomsbury Studio, and at the Box Office we also have an infrared hearing system to support hearing aid users. You do not need a headset to use this system, but need to put your hearing aid onto position 'T'.
Quiet spaces
We do not currently have a designated quiet space within the Bloomsbury Theatre. The Bloomsbury Café, is usually closed during evening performances and at the weekend. This is often the quietest space directly attached to the theatre, however it is still part of the public space. You can find the Bloomsbury Café opposite the Box Office in the entrance foyer.
You can find a list of other quiet contemplation spaces near us here, however please note that some of these spaces are for UCL Students and Staff only.
Should you be attending one of our performances and need a quiet space for any reason, you can speak to our Front of House team who will do their best to find somewhere appropriate.
Assistance animals
Guide and hearing dogs are welcome throughout our venue and performance spaces.
If you would like to take your animal companion into the theatre, please do let us know when making your booking either by updating your access record or speaking to our Box Office. We will then be able to make sure you have the most suitable space to sit for the performance.
Customer lifts
Our venue is set across different levels, so step free access is provided by using the customer lifts in the building. These include platform, glass fronted and enclosed customer lifts. For more information, and pictures of our lifts, consider downloading our Visual Story.
There is step free access to the Bloomsbury Studio without the use of lifts, however we are currently unable to provide step-free access to the main auditorium without using lifts.
Toilet facilities
We have a range of toilet spaces throughout our venue including gendered, and single-cubicle inclusive/accessible toilets. The closest accessible toilet to the stalls is on the ground floor, just to the right of the Box Office through the doors marked 'Student Union'. Please note that this is not step-free from the stalls and access will require use of the platform lift.
The next closest toilets to the stalls area are on the Lower Ground floor. You can get to these facilities either by taking the stairs to the left of the Box Office, or the main lifts in the entrance foyer. These facilities include male and female toilets, both with an extra-wide cubicle, and a separate accessible toilet. These are also the closest toilets to the Bloomsbury Studio.
There are further toilet facilities in the circle, including an accessible toilet. Please note that there are 10 steps required to access the female toilets.
All of our toilet facilities include baby changing facilities, including male and female cubicles.
We do not have any Changing Place facilities within the Bloomsbury Theatre building. The closest facilities are located at the DMS Watson Science Library (200m) or at the Wellcome Trust on the Euston Road (280m). For details of these spaces, and other Changing Places facilities, you can use the website below and search using our postcode to find the nearest facilities. Our postcode is WC1H 0AH.
https://changingplaces.uktoiletmap.org/find
Access resources
For more information on our venue to help you plan your visit, download our visual story or view factsheets about our seats, lifts and wheelchair positions.
All are located on our Access Resources page.